Send A Pass

Purchase a mobile pass and send it directly to a phone to be redeemed and used at a later time.


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We have sent an email with next steps from: orders@mail.tokentransit.com to: , subject line “Redeem Your Transit Pass for Hele-On Bus”!


The recipient should access the email from their mobile device and tap "Redeem Now" for instructions to redeem and use their pass.


Having trouble?


To redeem pass manually, click the following link from a mobile device:
Or enter this code into your app:


This link can also be viewed in your receipt email.


For support, you can reach out to support.tokentransit.com

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Hele-On Bus
Hawai'i County, HI

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Pass recipient information.

Pass sender information.

Basic
Discount
Discount rides are availble for: Seniors age 60 & older with ID. Persons with Disabilities with disability ID card issued by the County Mass Transit Agency. Disability discounts available to Visitors with Reduced Fare ID Card from other public transit system or Medicare ID. Students grades Kindergarten to 12 with valid school ID.College/University students with valid school ID.
Paratransit (Hele-On Kako'o)
You must be eligible for paratransit, in order to use this pass and show your Hele-On Kako'o ID card to the driver.
Requirements
Discount rides are availble for: Seniors age 60 & older with ID. Persons with Disabilities with disability ID card issued by the County Mass Transit Agency. Disability discounts available to Visitors with Reduced Fare ID Card from other public transit system or Medicare ID. Students grades Kindergarten to 12 with valid school ID.College/University students with valid school ID.
Requirements
You must be eligible for paratransit, in order to use this pass and show your Hele-On Kako'o ID card to the driver.
1 Ride
Valid for a single ride. Ticket will display for 30 minutes.
10 Ride
Pack of 10 passes, each valid for 30 minutes after first use.
Month
Monthly passes are valid for 31 consecutive days after first use and expire at midnight on the 31st day
Restricted
This fare is restricted. Riders must be pre-authorized by the transit agency to use it.

For more information, please contact the transit agency.
Adult Day $5.00
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